Use channels off of WhatsApp to drive organic awareness about your WhatsApp number such as your website, storefront and customer mailings or use paid awareness channels such as Click to WhatsApp then customers can initiate a conversation by messaging your business
Once you've secured a customer's opt-in, you can initiate messages to them on WhatsApp. These messages must be created with customizable message templates and can be text-based, media-based, or interactive
Enrich your customers’ shopping experience and improve conversions by automating abandoned cart reminders, on-stock notifications, order updates, and price drop alerts using WhatsApp APIs
Be in the driver’s seat and shift customer marketing and support by sending promotions & automated service dates, insurance and warranty renewal reminders via WhatsApp Business Platform.
Reel in new customers and retain existing ones by sending them attractive offers, encouraging them to sign up for membership programs, and even alerting them when their favourite brand introduces new products
Make patients feel their health and wellness is your top priority. Be the hospital at hand by sending automated WhatsApp confirmations and reminders for doctor appointments, medical tests, medicine refills and more.
Put an end to endless wait times and tardy paper communications by sending timely bank statements, account updates, credit card approvals, payment receipts and much more.
Be the gateway to your customer and manage their travel needs by-the-minute – be it for ticket purchases, itinerary updates or for location-based services while they are on-the-go
Respond automatically to messages received outside your business hours to set expectations and let customers know when you’ll be back.
Create shortcuts for messages you frequently send to respond to common questions in just a few taps.
Organize and filter important customer conversations so you can quickly find and respond to messages that need your attention.